Privacy policy
Last update: April 2026
1. Information we collect
We collect information you provide directly to us when creating an account or making a booking: name, email, phone, and service address. We also collect usage data automatically to improve the platform.
2. Use of information
We use your information to manage your account and bookings, connect you with service providers, send you notifications related to your bookings, and improve the experience on the platform.
3. Information sharing
We share your information with the service provider only in the context of an active booking. We do not sell or lease your personal data to third parties for commercial purposes.
4. Security
We implement technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure.
5. Cookies
We use essential cookies for the operation of the platform. You can set your browser to reject cookies, although this may affect some functionalities.
6. Your rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us through our official channels. We will respond to your request within a maximum of 15 business days.
7. Data retention
We retain your data as long as your account is active or as necessary to provide the service. If you delete your account, your data will be anonymized or deleted within 30 days.
8. Changes to this policy
We may update this policy periodically. We will notify you of significant changes by email or through a prominent notice on the platform.